In Microsoft Privacy Statement you can find not only the personal data that Microsoft process but also how they do it and the purposes.
This statement includes Microsoft services, apps, websites, software, devises and servers.
We all know that Microsoft have created many products. This range of products includes devices we use at home, software used by students and some products thought for enterprises worldwide.
In the next article you will find relevant data about private information that Microsoft use and how they use it:
- How they collect data: Microsoft collects information through interactions with their products. The data collected depends on your interactions, on the products you use and the choices you make in your privacy settings.
- You even can decline to provide personal data. Despite this, some products requires that you share personal data, otherwise it does not work.
- It is important to notice that some information is required by law. If you do not share it you cannot enter into the contract.
Uses of information: To provide updating, securing and support.
- To improve products and develop new ones.
- To personalize products and make recommendations.
- To advertising, it includes sending communications and presenting relevant offers.
- To operate in their business: to analyze their performance, develop their workforce and do research.
- To give us a personalized experience and make business decisions.
Processing information: they use this data by using both manual and automated methods. Nowadays, technology allows to use artificial intelligence that learns and helps in making decisions.
To improve methods of processing some predictions are reviewed manually, this way is intended to upgrade recognitions and translations among other things.
- Who they share information with: mainly with Microsoft-controlled affiliates and subsidiaries and with vendors.
- How to control personal information: as said before, there are some choices that we made. We can control Microsoft access to our personal data and protect it. Nevertheless, our ability to control our personal data is limited by applicable law. It is important to consider that the control our personal data depends on the product we use.
Let see what we can do:
Entering to the next hyperlink we can control data used for advertising: click here.
- We can choose if we want to receive promotional emails, SMS, telephone and calls.
- If we access to Microsoft privacy dashboard we can clear some data.
- Finally, if there is some data that is not available in the tools explained before, we can contact Microsoft by using the following form: web form.
What about cookies and beacons: first of all, we will explain what cookies are: they are short text files stored on out computer’s browser directory or program data subfolders.
Furthermore, Microsoft uses web beacons to help deliver cookies and performance data from third-party service providers.
Types of Microsoft accounts: some data is required to create a Microsoft account such as credentials, name and contact data, payment data, device and usage data, our contacts, information about our activities, and our interests and favorites.
Data detailed before allows personalization and a better experience in using Microsoft products.
There are three types of Microsoft account:
- Personal Microsoft account: is the one tied to our personal email.
- Work or school account: is the one tied to our email address provided by the organization.
- Third-party account: is the one tied to our email address with a service provider’s domain (such as a cable or internet service provider). It means that if we sign into a service offered by a third party with your Microsoft account, we will share with that third party the account data required by that service.
Summarizing, every time a customer purchases, uses, subscribes or obtains supports to Enterprise and Developer Products (products designed for organizations) Microsoft collects data to provide the service.
Specifically, this is how Microsoft acts in different situations:
- When we contact with a Microsoft sales representatives, the following data is collected: name, contact data and information about our organization.
- When we contact with Microsoft support professional, they receive information about error reports and collect device and usage data.
- When we pay for a product, they receive payment data.
- When they send communications, they use personal data to personalize the content.
This is just a few examples of how Microsoft uses personal information, as you can notice, they have a lot of information from everyone.
As a suggestion, try to control their access to our personal data, any way they need some information to give us a better service.